Frequently asked questions

A cloud-based purchase-to-pay platform that automates procurement from requisition through invoicing and spend analysis, reducing manual work and improving supplier engagement and visibility.

The full purchasing cycle, from a purchase request to supplier payment — approvals, sourcing, orders, receipts, invoices and reporting.

Organisations of any size. Procurement, finance, accounts payable, operations and supply chain teams all use it.

Manual processes, slow approvals, maverick spend, lost purchase orders, invoice inefficiency, weak spend transparency, supplier communication gaps and limited audit trails.

Requisitions, approval routing, RFQs, supplier onboarding, purchase orders, acknowledgements, supplier communications, invoices, reporting and exception handling.

Yes. Configurable workflows choose approvers by rules such as spend limits, departments, locations or cost centres, with automated notifications.

Yes. Send RFQs to one or more suppliers, collect responses online, compare quotes and convert approved quotes into purchase orders.

Supplier information is collected electronically, so supplier data is accurate and compliant before transactions begin.

Yes. Suppliers receive and acknowledge orders, update delivery dates, submit invoices, respond to RFQs and maintain their details.

Real-time views of requisitions, approvals, RFQs, orders, supplier performance, delivery commitments, invoices and spend.

Yes. It is designed to connect with major ERP platforms and keep procurement and finance data in sync.

Several major platforms including SAP, Oracle, Infor and Microsoft Dynamics, plus others. Integration can be tailored to your infrastructure.

Yes. Many organisations run it alongside their current finance and ERP systems with minimal disruption.

Suppliers see orders, deliveries, invoices and payments, and automated notifications reduce disputes.

Yes. They update acknowledgements and delivery dates in the portal, cutting emails, calls and follow-ups.

It reports on on-time delivery, fulfilment, response times, commitment accuracy and compliance.

Yes. It streamlines invoice management and approvals, reducing manual work for AP teams.

By automating invoice capture, approvals, exception handling, matching and supplier collaboration.

Yes. Transactions, approvals, workflow actions and supplier interactions are all recorded.

Dashboards and reports on procurement activity, supplier performance, spend by category, approval cycle times, invoice processing and savings opportunities.

Yes. Spend analytics reveal purchasing patterns, off-contract spend and chances to consolidate suppliers.

Yes. It is Software-as-a-Service accessed through a web browser, with little on-premises infrastructure needed.

It depends on complexity and ERP integration, but i2B is faster to deploy than traditional enterprise platforms.

Most users get up to speed quickly. Onboarding, user training and supplier enablement support are provided.

No. Suppliers use a simple web portal and benefit from visibility and faster processing, which drives adoption.

Enterprise-level features with faster deployment, supplier collaboration, flexible ERP integration, automation and analytics — without the usual project complexity.

Faster procurement cycles, less admin, better spend visibility, stronger supplier engagement, improved compliance, more efficient invoicing and better decisions from analytics.