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Last Updated: Wednesday, February 12, 2008 - 2:43 p.m GMT
eRA (i2B Supplier Relationship Management)
eRA (i2B Reverse Auction Sourcing)


i2B electronic Supplier Relationship Management FAQ

 

Electronic Supplier Relationship Management

Frequently Asked Questions



What
is eSRM ?

Which Back-Office Systems can be Integrated?

What are the Procurement Benefits ?

What are the Company Benefits ?

What are the Realistic Savings ?

How much will it Cost ?

How long is a typical Implementation?

 

Download FAQ's in PDF format here



 

 

 

 

 



What are the Company Benefits?

eSRM enables your suppliers (and employees) access to key purchasing and financial information over the web, which create a streamlined and integrated purchasing process throughout your organisation. It will also help you to monitor and regulate your purchasing behaviour.

By notifying your suppliers automatically when there have been new orders or changes made to existing purchasing documents including delivery schedules and technical specifications, the costed and none costed benefits are numerous for example:

Improved Efficiency of Purchasing Personnel; By automating mundane procurement tasks this frees up your purchasing personnel to concentrate on Strategic takes such as supplier negations.

Increased Efficiency; eSRM can drastically reduce the delays and errors that arise from paper-based processes, interrupted data flow and inefficient communications with suppliers.

Centralise Purchasing; If your organisation has many business areas eSRM pulls all the information together (regardless of back office system(s)) and holds it in one place enabling both you and the supplier to have an across the board view of the transaction made.

     


This information can also be filtered to only display information relating to specific business areas, if required.

Access to information anytime, anywhere; eSRM can be accessed from any standard web browser, from anywhere in the world and will be displayed in the language of the users choice.

Increased Profits; eSRM helps you cut the cost of requisitioning and purchasing both production and nonproduction goods and services.

Buying Behaviour; i2B have recently developed a KPI (Key Performance Indicator) module as part of their eSRM system. This enables managers to report and keep track of buying patterns amongst business areas, suppliers, materials etc.. KPI also enables you to see at a glance who your top suppliers are in relations to spend, performance, quality etc.

Reduced Purchasing Process; As soon as a Purchase Order is raised on your back office system the supplier is alerted via email or SMS directly from eSRM without any additional user intervention. The same logic applies when a change has been made to any purchasing documentation (inc drawings specification, delivery schedule dates or quantities..) the supplier is automatically alerted and notified of the change.

Minimising Inventory; eSRM enables you to see what stock your supplier currently holds, this reduces the need for you to order stock unnecessary for fear of stock outs. eSRM also monitors stock levels and automatically alerts the supplier when stock levels are running low for a particular item.

Empower Employees; eSRM has been designed to have a walk up interface, with little or no training the user will be able to handle the whole system.

Improved Supplier Relations; As part of eSRM standard functionality the supplier will be able to view their invoices and payment terms. If an invoice is in dispute then the supplier will be able to contact the finance department direct in order to rectify the issue, cutting out the buyer in the cycle.

Scalability; eSRM is a scalable and configurable solution that provides an advanced procurement solution for small, medium, large and multi-national organisations.

eSRM enhances your company’s purchasing efficiencies and supplier relations using the latest technologies. It is a cost-effective way for all your suppliers to be integrated into your procurement process whether they are large or small.