|
|
What
is eCRM ?
Which
Back-Office Systems can be Integrated?
What
are the Company Benefits ?
What
are the Benefits to my Customers?
How
long is a typical Implementation?
|
|
What are the Benefits to my Customers?
Ensuring that your customers are kept
up to date to your latest schedule can be an impossible
task to administer.
Orders and Delivery Schedules can change
on a daily basis, keeping your customers informed can
be a daunting task, ensuring every change or new delivery
line gets to the right person can often take up too much
time and money.
Failure to do so can result in:
• Incorrect quantities delivered
• Delivery dates not correct
• Wrong delivery addresses used
eCRM not only alerts your customers, internal
production planners, sales office and management to
changes to schedules but also pin points the
changes down to specific lines, dates and quantities.
By removing all the supply chain barriers by web enabling
delivery schedules eCRM makes sure everyone is fully aware
and working to the same schedule.
|
